Returns & Exchanges
At Feather Flags, we want you to be completely satisfied with your purchase. If your flags or hardware do not meet your expectations, you may return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all poles, ground spikes, and fabric flags are included.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing